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ARCDIAG
ARCNET DIAGNOSTIC PROGRAM
USER GUIDE
Version 2.2
For use with
Novell Netware/SM/RX Type Networks
(c) Copyright 1986, 1989
by
Olympic Software Co
2601 S. State Street
Ann Arbor, MI 48104
(313) 994-3666
All Rights Reserved
Worldwide
INTRODUCTION
The ARCDIAG program is designed to be a service tool for network
administrator personnel for a network that uses ARCNET type
hardware (see specifications section for compliance). The ARCDIAG
program includes two diagnostic sections that will help during
installation of an ARCNET network. The diagnostic software can be
operated at any workstation during installation of the network or
at any time while running the Novell Network Operating System.
NOTE: The ARCDIAG program is not intended to
isolate Novell Software problems except in
those cases where the physical network
hardware is the prime cause of the problem.
The program exercises the network card by testing all of its
internal functions, RAM, RIM etc., and then displays a map of
active nodes and packet counts. The latter also provides an
indication of any reconfiguration that might be occurring.
THE DISTRIBUTION SET
The files contained in the distribution set are:
ARCDIAG.EXE The executable ARCDIAG file
ARCDIAG.DOC This documentation file
ARCDIAG.WP5 Documentation file in Wordperfect 5.0 format
USAGE/COPYING LICENSE
The software described herein and the accompanying documentation
is copyrighted and the sole property of Olympic Software Co.
The information in this document is subject to change without
notice and should not be construed as a commitment by Olympic
Software. Olympic Software assumes no responsibility for any
errors that may appear in this document.
The software described in this document is furnished under license
and may only be used or copied in accordance with the terms of such
license.
WHAT IS SHAREWARE
Computer users and programmers have been exchanging software since
the dawn of computers. Only recently, however, has the concept
blossomed into an effort to provide low-cost alternatives to
conventional commercially marketed software. Known as Shareware,
this concept provides a source of high quality software products
to users, and permits them the opportunity to "try before you buy".
Also, because expensive advertising and distribution costs are
avoided, the cost of Shareware tends to be significantly lower than
for a commercial product of equivalent quality and functionality.
Shareware authors hold copyrights on their programs. Just as for
commercial software, the Shareware author's software is protected
by U.S. and international copyright law.
Shareware, unlike its commercial counterpart, may be freely copied
and passed to others. Like commercial software, Shareware is a
"for-sale" product and Shareware authors request or require that
people who try their software and decide to use it send a
"registration fee" (approximately equivalent to purchasing the
software). In addition to granting a license to use the product
for this registration fee, authors offer a wide variety of services
to include (depending on the program) printed documentation, disks,
advanced versions, and/or telephone support. Some companies also
offer free updates and commissions. But, the most important
benefit of registration is that you receive a legal license to
continue using the software.
Some Shareware authors have formed the Association of Shareware
Professionals (ASP) dedicated to establishing recognized standards
for Shareware programs and authors. The authors share a code of
ethics and have agreed to adhere to the ASP's standards for
software and documentation. The ASP is also striving to help disk
dealers, the media, and the public to understand the nature and
benefits of Shareware. Through cooperation and mutual standards,
the ASP hopes to promote Shareware as a viable alternative to
commercial software. Not all authors belong to ASP, but as more
join, Shareware standards will be more universally followed.
Your Rights and Obligations
License A limited license is granted to freely use, copy and
distribute the product subject to the following
restrictions:
YOU MAY NOT
Sell and/or distribute the product for a fee, either
alone or along with other products, without express
written permission of the copyright holder.
Grant sublicense, leases, or other rights in the software
to others.
Modify or remove the Copyright notice from the program,
diskette or the documentation.
Modify the program, diskette or documentation and/or
merge it into another program or product for any machine.
Distribution
ARCDIAG is specifically authorized for distribution,
under the SHAREWARE principle, via public electronic
bulletin boards or by individual copying. Any
distribution thus made must be in the form of this entire
.ARC file, UNALTERED, including the program executable
files, data files, and this or any other accompanying
documentation files. NO OTHER FORM OF DISTRIBUTION,
INCLUDING DISTRIBUTION AS PART OF A LARGER PACKAGE, NOR
DISTRIBUTION FOR A FEE (other than a nominal copying
charge not to exceed $10.00), IS AUTHORIZED WITHOUT
SPECIFIC WRITTEN PERMISSION OF THE COPYRIGHT HOLDER.
Limited Warranty
THE PROGRAM IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO
QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU.
SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE ENTIRE
COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Limitation of Remedies
IN NO EVENT WILL OLYMPIC SOFTWARE CO. BE LIABLE FOR ANY
DAMAGES INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OR INABILITY TO USE SUCH PROGRAM EVEN IF OLYMPIC
SOFTWARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR ANY CLAIM BY ANY OTHER PARTY.
Software/Shareware Dealers and Distributors
Please write to the Author for permission to include this
product in your collection PRIOR TO offering it for sale
or distribution. Inquiries are encouraged, and will be
responded to as quickly as possible.
START UP
The program can be run from the DOS prompt by typing:
ARCDIAG [-mxxxx] [-ixxxx] [-ffile descriptor] [-ttype] [-b]
Start Up Options:
-b Option for removing the preliminary board
test.
-ffile Option for specifying the location of the
logical name file - ARCDIAG.DAT. 40
characters maximum. (Unlimited version
only)
-ixxxx Option for operating ARCDIAG at an I/O
address of xxxx (hex). ARCDIAG defaults
to 02E0 (hex). Must use all 4 digits.
(Unlimited version only).
-mxxxx Option for operating ARCDIAG at a RAM
memory location of xxxx (hex). ARCDIAG
defaults to D000 (hex). Must use all 4
digits. (Unlimited version only).
-q Option allows board test only operation.
Place [ARCDIAG -q] in the AUTOEXEC.BAT
file for automatic test of ARCNET card on
power up. If an error condition is
detected, the nature of the error is
displayed and the DOS error level is set
to 1. Otherwise, nothing is displayed,
and the DOS error level is kept at 0.
(Unlimited version only).
-ttype Option for selecting different network
interface cards. ARCDIAG defaults to
standard SMC type cards with memory mapped
RAM and I/O mapped RIM controllers.
(Unlimited version only).
ArcDiag can be loaded and run in any file server or work
station, providing there is a floppy drive available.
The ARCDIAG.EXE file may be copied onto and executed from the
network hard disk, but keep in mind that board testing is
disabled if the Novell Shell is loaded.
Type ARCDIAG at the DOS prompt of the drive containing
ARCDIAG, whereupon, if the Novell Shell is not loaded, the
board test screen shown in Figure 1 will appear:
Network Board Test
PASSED: RAM test
No Network Boot PROM found
PASSED: Internal RIM test
PASSED: Physical node address is: 1
PASSED: ETS test
PASSED: POR test
Figure 1 - Board Test Screen
BOARD TESTS
Unless option [-b] is included in the startup command, the
board test function automatically begins when entering
[ARCDIAG] at the DOS prompt.
Board Types
ARCDIAG has been set to function on most Arcnet
boards, with the exception of Nestar.
By including [-ttype] in the command line as a start up
option, different board types may be selected, e.g. [-
t1], [-t2], etc. Following is an example of the command
line:
ARCDIAG [-mxxxx] [-ffile descriptor] [-ttype]
[-t1] is the default and is used for most Arcnet cards
that use memory mapped RAM and I/O mapped RIM controllers
such as SMC, Novell, Earth, etc.
[-t2] is used for memory mapped RIM controllers, such as
Thomas Conrad, Arcmaster, etc. When the [-t2] option is
used, the [-I] option is disabled. (Unlimited version
only).
Note: To select an Arcmaster card
that has RAM at E000 hex, enter the
following command line: (Unlimited
version only).
ARCDIAG -me000 -t2
The following tests are made during the board test phase:
NOTE: When ARCDIAG is first executed, board
testing is disabled if the user has already
loaded the Novell Shell.
RAM Test.--ARCDIAG exercises the ARCNET board's RIM RAM. All
2K of RAM are tested for shorted and open bits. Also, the
address lines are tested.
An error message is displayed if the RAM fails the test or if
the DIP switch setting of the memory address set is incorrect.
A PASSED message is displayed if operation is verified.
Network Boot Prom Test.--This test indicates whether or not
a network boot prom is installed.
RIM Test.--The token controller IC (9026) is tested in the RIM
test. The network microprocessor (9026) can perform its own
internal diagnostics. When the test is run, approximately 95%
of the processor's operations are exercised. If this test
fails, replacement of the network card is recommended if it
is verified that the I/O address DIP switches are set
correctly.
A PASSED message is displayed if operation is verified.
SID Test.--During the SID test, the Controller source ID is
located and read. The returned value from this test is the
station node address. The test will fail if it is at zero.
If failed, make sure the address switches are set to an
address greater than zero.
A PASSED message is displayed if operation is verified.
ETS Test.--The ETS test verifies the proper location of the
(E)xtended (T)imeout (S)etting jumper. Newer ARCNET cards may
not have a jumper. Therefore, the card needs to be replaced
if an error occurs.
A PASSED message is displayed if operation is verified.
POR Test.--During this test, a power-up cycle is activated and
verified. The 9026 RIM processor is reset and the ARCNET card
is placed into an operational state.
After performing all of the above tests, the program will halt for
approximately three seconds, then cycle into the Network Tests.
The Board Tests may be continued by selecting [Board] from the
Lotus-type menu at the top of screen, or by merely pressing [B].
NETWORK TESTS
Network tests function both in and out of the Netware shell.
However, the file server and workstations can be tested only if
they are powered on.
The Network Test Grid shown in Figure 2 appears after ArcDiag has
been started and the Board Tests are completed.
Map Count Names Format Board Print Reset Quit
┌──────────────────────────────────────────────────────────────────┐┌─────────┐
│ Dec 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ││ │
│ ┌──┬───┬───┬───┬───┬───┬───┬───┬───┬───┬───┬───┬───┬───┬───┬──┐││ │
│ 0├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││─────────│
│ 15├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ Rcn/Min │
│ 30├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ │
│ 45├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││─────────│
│ 60├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ Station │
│ 75├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ │
│ 90├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││─────────│
│105├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ Address │
│120├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ │
│135├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││─────────│
│150├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ Packets │
│165├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ │
│180├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││─────────│
│195├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ Recnfgs │
│210├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ │
│225├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││─────────│
│240├ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ┤││ ActNode │
│ └──┴───┴───┴───┴───┴───┴───┴───┴───┴───┴───┴───┴───┴───┴───┴──┘││ │
└──────────────────────────────────────────────────────────────────┘└─────────┘
ARCDIAG V2.2 Limited Copyright Olympic Software 1989
Figure 2 - Network Test Grid
Each dot on the grid represents a node. As noted by the cursor
rapidly moving across the grid, the program polls all 255 nodes.
When a file server or workstation is powered on, the node number
or node name will be displayed in the place of the dot.
Information Windows Information from the network diagnostics
is provided in the windows on the right side of the screen.
The first window contains current date and time. Following
is a description of the information contained in the other
windows.
Rcn/Min Indicates the number of reconfiguration per
minute, relative to (1) the number of stations being
powered on or off of the network, and (2) any type of
fault condition occurring on the network.
This information may be used as a gross indication of
network fault conditions (see "Recnfgs" below).
Station If the Novell shell is running, the station
number on which ARCDIAG is running is displayed in this
window. This number may be referenced to the station
number which appears on the file server monitor. If the
shell is not loaded, the message "No Shell" is displayed.
Address The physical address, or the dip switch setting,
on the network interface card.
Packets The number of packets that have occurred on the
network since the last reset. This information indicates
relative network activity.
Recnfgs Reconfiguration bursts are counted
accumulatively and displayed in this window.
Reconfiguration bursts increment whenever any of the
following occur:
1. a workstation is powered onto the network.
2. a workstation is powered off of the network
(intermittent).
3. a network card is faulty.
4. the network connecting cable is faulty.
A rapidly increasing reconfiguration count indicates
a faulty network (refer to "Network Troubleshooting,
Network Tests").
ActNode The number of nodes that have powered onto the
network.
FUNCTION SELECTION
At the top of the Network Test screen is a "Lotus" type menu
for selecting various functions, such as "Map," "Count,"
"Names," etc. To select a particular function, either move
the cursor key to highlight the function and press [Enter],
or merely type the first letter of the function label, e.g.
[M] for the "Map" function.
Note that a "help" statement, corresponding to each function,
appears at the bottom of the screen whenever a function is
highlighted.
"Map" Function Selection of this function displays all nodes
on a grid, each node being indicated by a dot. The number
range is from 1 to 255. The display is arranged in a matrix
form. Nodes are displayed 15 at a time along the horizontal.
Therefore, nodes 1 through 15 are displayed on the first line,
nodes 16 through 29 on the next line, etc.
Stations that are powered on are indicated by a node number
or node name, in the place of a dot.
"Count" Function In this mode, packets from each station are
monitored and displayed on the grid. Packet counts can be
viewed as an indication of activity from each node. Those
nodes that transfer packets most frequently will increment the
packet count much more rapidly.
Although the program is not fast enough to catch all packets,
relative packet increases are displayed. Therefore, the nodes
that are assigned as fileservers should have packet counts in-
creasing at a faster rate than workstations.
"Names" Function Any of the 255 nodes can be given an alpha-
numeric designation which is useful for quick recognition of
node locations. (Unlimited version only).
These logical names can be assigned to physical node numbers
by using the "Names" function. For example, a file server
that might be located on node 1 may be given the logical
designation "FS1".
When selecting the "Names" function, the following message
will appear at the bottom of the screen:
Enter node number (1 to 255):
At the blinking cursor, enter the number of the node to which
you want to give a logical name, then press [Enter]. The
following message will then appear:
Enter name (3 char max):
At the blinking cursor, enter a maximum of three characters
and press [Enter]. You will then be asked:
Save (y/n) <return = yes>
If your entry is correct and you want to save it to the
ARCDIAG.DAT file on the disk, press [Enter], since "Enter" or
"Return" is the default. Otherwise, press [N] to ignore the
entry.
The program uses the file ARCDIAG.DAT to store logical names
for physical node numbers.
The ARCDIAG.DAT file can be located in either the default
drive or when connected to a Novell network it can be located
in the Z: (public) directory. Optionally a command line
argument (-f) can be used to tell ARCDIAG where to locate and
what name to use for the logical name file (see "Start Up
Options").
"Format" Function Physical node numbers can be displayed on
the node map as either decimal or hexidecimal numbers. The
current mode of operation is displayed in the upper left hand
corner of the display.
Pressing the [Enter] key more than once will toggle the
display mode back and forth between decimal and hexidecimal.
"Board" Function This function runs diagnostics on network
interface cards. In order for the board diagnostic test to
operate, however, ARCDIAG cannot be running in conjunction
with the Novell operating system.
When this test is initiated from the menu at the top of the
screen, it will continue until the space bar is pressed or
until an error is found.
"Print" Function If an IBM graphics compatible printer is
available, use PrtSc to produce an exact copy of the map
including graphic borders. (Unlimited version only).
If an IBM graphics compatible printer is not available, or if
you want to label and date the node map, select the "Print"
function on the menu, whereupon the following statement will
appear at the bottom of the screen:
Enter map name:
Type a name for the map, then press [Enter]. A node map with
time and date stamp will be sent to the printer. All borders
are converted to characters that can be printed on any type
of printer.
The printing program does not send a form feed character at
the end of printing allowing two maps to be printed on one 8
1/2 by 11 inch piece of paper.
"Reset" Function Select this function to reset all counters
to zero and reformat the grid.
"Exit" Function Select this function to exit the program.
SPECIFICATIONS
RIM RAM Base Address D000 (hex) segment default
configurable at runtime (Unlimited
version only).
Board I/O Address 02E0(hex) default
configurable at runtime (Unlimited
version only)
Active Nodes Displayed 1 thru 255
RIM RAM size 2K bytes
Computer Compatibility IBM PC/XT/AT or compatible Network
Operating Systems Novell Netware 4.61
and above. Novell Advanced Netware
1.02 and above.
Network Interface Cards SMC 8 bit and Novell RX 8 bit
NETWORK TROUBLESHOOTING
Board Tests
Symptom Corrective Action
RAM Test Fails Check network card memory address DIP
switches for proper settings.
RAM defective, replace card.
RIM Test Fails Check network card I/O address DIP
switches for proper settings.
9026 RIM controller defective, replace
card
SID Test The SID address should display the node
address. Note: Do not allow two network
cards to have the same physical address.
ETS Test Fails Newer network card does not have a jumper
for extended timeout. Therefore, if this
test fails, the board needs to be
replaced.
POR Test Fails Before, continuing, remove the network
cable and try again. If the test still
fails, the network card needs to be
replaced. Disconnecting the cable removes
any type of external interference with the
test.
Network Tests
Symptom Likely Cause
Reconfiguration
counter increments
continuously (1) no other nodes are connected to the
local network card.
(2) the cable network is defective from
the local card to the rest of the network.
(3) an active or passive hub port is
defective.
Multiple "phantom" nodes
are displayed (1) two nodes have been set to the same
address.
(2) a cable connection is not making solid
contact.
(3) the memory address DIP switches are
set incorrectly.
(4) -i or -m options have been set
incorrectly.
When run with Novell
shell - local node is
not displayed Nothing is wrong with the display. The
Novell shell has not passed the proper
physical node address to ARCDIAG. Works
correctly when not running with the shell.
Fixed in Novell Advanced Netware 2.0 and
above.
ARCDIAG shows OK, but
cannot "find fileserver"
when shell is run Make sure the interrupt jumper JP5
is used for all network cards used
with Advanced Netware 1.02 and above.
HOW TO REGISTER ARCDIAG
If you find the program useful, and continue to use it past a
30-day trial period, you are required to register it. You can
register by completing the accompanying registration form and
sending it, with a check or money order in the amount of $45.00 (if
foreign funds, at current exchange rate) to Olympic Software Co.
at the address shown on the registration form below.
Registration provides the following benefits:
Elimination of the initial registration reminder screen.
Enabling of the following features:
Named nodes
Map printing
Command Line arguments
Full Telephone support.
Free major updates for a one year period, sharply discounted
rates thereafter.
Inclusion on our mailing list so that you may receive new
product announcements and notification of new Olympic Software
products.
You will be in compliance with federal copyright law.
USER SUPPORT
Registered users are provided with automatic notification of major
updates of ARCDIAG. Call (313) 429-7139, a call-back will normally
occur no later than the next business day. Bug fixes or
work-arounds will be mailed to the complainant, if a registered
user, and will also be uploaded to CIS (IBMSW). Non-registered
users are welcome to call, and will be accommodated on a "time
available" basis. Contact may, of course, always be made through
CIS EMAIL (73227, 3326).
OTHER SHAREWARE PRODUCTS
You may wish to try these other products of Olympic Software:
ARCDIAG.C Source Code for ARCDIAG $150.00
ARCDIAG Registration & Comment Form
Name:___________________________________________________________
Company:________________________________________________________
Address:________________________________________________________
City:__________________________ State:_____ ZIP _______________
Telephone:(_____) _____-_______ Date:_______________________
ARCDIAG Version:_____._____
Network Interface Card Types ___________________________________
Comments:
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_______________________________________________________________
Payment:
Quantity Cost Each
________ ___$45.00___ sub-total ____.__
(MI residents only) MI 4% Sales Tax ____.__
TOTAL ____.__
Mail To: Olympic Software Co
8424 Warner Rd
Saline, MI 48176
